Request-first model
- 1User submits a request.
An inquiry is sent through the website form or direct contact details. - 2The user is contacted.
A reply is used to continue the conversation and confirm interest. - 3Presentation and explanation.
The relevant guide is described, including the topic, scope, and format. - 4Payment is discussed only after that.
No direct automated payment step is placed before contact and explanation. - 5Access is provided.
The requested digital material is provided after the process is completed.